How is Mumbai Community Card (MCC) different from existing cards/programs?
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What are the benefits that I get? On becoming a MCC member you make savings in form of points for your regular purchases at merchant partner’s located all over Mumbai including your locality. You can later use the points to shop at the merchant partner outlets or claim attractive rewards through the MCC website, MCC Help desk (022 67424242) or by sending an SMS to 9223171400. You can also choose to donate your points to an associated social cause. | |||
What if I forget to carry MCC Card? MCC is the only one of its kind program where you need not carry your card to earn points. You can earn points by simply using your registered mobile number for recording transaction. However for the security of your valuable points you have to swipe the card for redeeming your points. | |||
At what places does Mumbai Community Card (MCC) work? MCC will work at all our merchant partner outlets in Mumbai that include leading restaurants, grocery shops, clothing and accessories shops, Health and personal care merchants, other eating joints, saloons and so on. To know more click here. | |||
How much do I save per month? You will save a good amount of money for you and the underprivileged depending on your transaction value and the discount offered by merchant partners. Click here to know how much you can save. | |||
How can I get the MCC card? Getting the MCC is simple. You just need to visit our nearest merchant partner to get your kit. To locate the nearest merchant Click Here. To apply online for your card Click here. You can also send us an SMS | |||
Is MCC membership for free? No. A nominal fee of Rs. 100 is charged for lifetime membership to the program. | |||
Is there an annual membership fee or hidden costs? No. The card is for lifetime and there are no annual fees. There shall be no hidden costs but only surprising rewards and offers. | |||
Can I pay through my MCC card? No, your MCC card is not a credit card, a debit card, a charge card or a discount card. You cannot make payments using your Mumbai Community Card. By swiping your Card, you collect savings at our merchant partners. | |||
How will I get points? You can make transactions at any of our merchant partner outlets and use your MCC to collect points. The MCC will be swiped at the appropriate terminal and points will be credited to your account depending upon the value of transaction and partner discounts. You will also receive an instant SMS on your registered mobile phone giving the transaction details. | |||
How do I know how many points I have got? Every time you use your MCC a points update SMS will be sent on your registered mobile phone. To know your points tally using your registered mobile number you will have to simply send an SMS as | |||
How do I know at what all places MCC is accepted? There will be in-store decals and displays to draw attention to the program.
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A shop that I visit regularly does not accept MCC card, what can I do? In case a shop does not accept MCC card you can request him to become a member of the program or simply choose another shop that accepts the card. If you want a particular merchant to accept MCC please call us on our helpline and give us the merchant details. | |||
How do I register/activate my MCC card? Upon receiving your MCC membership kit you need to register the card by sending an SMS | |||
Do I need to submit any documents for MCC membership? No. You need not submit any documents for becoming a MCC member. | |||
Will I get lots of SMSes? No. Your contact details will be secure with us and will not be shared with anyone. You will receive SMSes only regarding your MCC account details and offers from our merchant partners. | |||
How will I use the points I have? You can use your points to make purchases at your favourite merchants. We will send you updates about how you can best use your points. You can also redeem your points online through the rewards catalogue at our website or send us an SMS | |||
How can I get more points? You can get more points by using MCC card maximum number of times in your daily purchases. You can also participate in our special offers to earn bonus points. | |||
Can I use the points of my family or friends? Yes. Points can be combined with other program members by forming a group under a parent card. All the members of the group can earn points using their cards but only the parent card will able to redeem the combined points. To form a group as a parent card holder you shall have to send an SMS as | |||
What if I forget to use MCC card? Can I get my points later? If you forget to carry your MCC card you can use your registered mobile number to earn your points. In case you forget to claim your points at the time of purchase, you can later claim them within one month by showing the proof of transaction with transaction value and date to the respective merchant where the transaction was done. | |||
Does MCC work only in Mumbai? Yes. MCC is only for Mumbai, Navi Mumbai and Thane region. | |||
Who are the people/company that manages Mumbai Community Card? MCC program is owned and managed by Unit Marketing Solutions Pvt. Ltd. It is formed by a group of young dedicated professionals from the prestigious IIT Bombay institution who aim to bring a change to multiple lives. | |||
Do I pay from my pocket for donating towards social causes? A part of the benefits offered by the merchant partners are donated to the NGO and the rest are earned as points by you whenever you make a transaction. You therefore do not have to pay anything out of our pocket even for donating towards social causes. You just need to use MCC as much as possible. | |||
What is this social cause all about? MCC aims to mobilize resources for social causes using this unique model. Whenever a member makes a transaction a part of the rebate offered to him is donated to a NGO like CRY which will help create opportunities for the under privileged sections of our society. | |||
Why should I support social causes through MCC? MCC offers a unique twin chance to support a social cause as well as collect savings for yourself. It will help you raise funds for social causes without any extra effort and on your behalf we will see to it that the donations reach the right place and serve the right purpose. | |||
How can I be sure that the money donated through MCC is not misused? MCC will give you complete access to information that will show the amount of resources raised and donated for the social causes. | |||
What are the social causes linked to Mumbai Community Card? MCC is linked to a variety of social causes like child education, child rights, protection of girl child etc. To know more about the associated causes Click here. | |||
I want to donate more towards the social causes, how can I do that? You can donate more points to the NGO as and when you prefer by sending a simple SMS as | |||
Is MCC an NGO/NPO? No, MCC aims to create a self sustaining win-win model that can help businesses to grow, customers to get incentives, rewards and savings and mobilize resources for the under privileged. All without putting a burden on one entity. | |||
How do I know about the offers/promotions going on at retail outlets? You will get periodic SMSes on your registered mobile phone regarding special offers and discounts. You can also check them on our website. To view the current offers click here. You can also call us on our helpline or send an SMS |
What is a loyalty program? A loyalty program is a setup that helps you build and maintain your customer database, acquire new customers and get assured customer loyalty using data analysis and one to one communication mediums. It is a marketing tool that keeps your customers engaged with you even when they are not at your store. It also enables you to measure performance of your marketing efforts. | |
Why do I need a loyalty program? Every business works in a competitive environment and needs a set of loyal customers and continuously acquire new customers to ensure sustainability of the business and stable growth. Loyalty program is a unique tool that makes this happen with ease and also lets you measure the performance of the marketing efforts and control marketing expenses. | |
Why do I need to keep a track of my customers? Every business relies on a set of loyal customers to sustain even during tough times. You need to know all your customers well and especially the most profitable ones. You therefore need to keep a track of your customers to secure customer loyalty, control attrition, fight competition and keep growing. | |
How is Mumbai Community Card (MCC) different from other loyalty/card programs? Mumbai Community Card (MCC) is a community based locally focused program that uses benefits of coalition to enhance merchant partner businesses. Whenever you partner with MCC you get access to members within your locality as well outside. Multiple merchant types are a part of this program thus benefiting customers. The local focus enables them to use the card locally and rewards them with innovative redemption methods. So also the benefits of coalition are directed to important social causes. | |
What is Mumbai Community Card (MCC) all about? MCC is a unique program that aims to create a self sustaining win-win model that can help businesses to grow, customers to get incentives for their loyalty and mobilize resources for the under privileged. It is community based and locally focused providing more benefits to the customer to shop at local merchants and directing some benefits to societal welfare. The program also serves as a technology platform for your marketing and customer relationship initiatives. | |
What are the kinds of marketing and advertising activities I can do through MCC? MCC maintains its website where you are featured as a participating merchant. Banners and other out store publicity for MCC will have featured merchants. You will also get seen in newspapers, magazines and online. MCC will do regular events within your locality where you can promote yourself. You can also promote your business and special offers through our database marketing services like SMS and E-mail and direct mailers to all our members. To know more call us on our helpline 022 67424242. | |
How is marketing through MCC better than my current ways of marketing? Mumbai offers full benefits of a loyalty program at almost no cost to you. As a MCC partner you will get consulting and advertising services like monthly transaction reports, visibility on varied MCC communications and increased goodwill by participating in a social cause. All these proven marketing services shall be available to you without any upfront cost or investment. | |
How much do I need to spend? To become a MCC partner you do not have to incur any upfront cost. All you need to do is decide a customer discount that you wish to offer and become our esteemed partner. | |
Why should I give discounts to my existing customers? Businesses today work in a highly competitive environment where customer loyalty is least. To attract customers and secure their loyalty, businesses offer discounts and credit to attract new customers and to establish long term relationships. MCC is a unique model that will see to it that your customer loyalty is secured and not only customers but also NGOs get a part of the discount you offer to your customers thus boosting your goodwill and customer loyalty. | |
How many new customers will I get per month? MCC will provide an edge to your business by providing the differentiating factor from other competitors in the form of greater visibility, incentives to purchase and association with a social cause. These reasons will surely increase your customer base as well as their frequency of visits. | |
Will marketing through Mumbai Community Card (MCC) be costly? No. To become a partner merchant you do not have to bear any upfront costs. Once you register as our partner we will give you many marketing services for FREE. Moreover our other optional services will be available to you at special discounted rates. | |
How is MCC database better than other databases freely available in the market? MCC database will be updated on a daily basis and therefore will have the best response rates. The extensive database will help you sort out your area, age, gender etc specific target group. Existing databases are inaccurate as the contact details are collected from unreliable sources like courier receipts, register entries etc. MCC database is generated from the customers themselves. Customers willingly give their contact details when they become a MCC member. Therefore our database will give your communication the edge that no other database can provide. | |
Is this program only restricted to Mumbai? Yes. The MCC program is restricted to Mumbai region only. | |
How many people have Mumbai Community Cards in my locality? MCC is a new program that is fast picking up and members are being constantly added. You as a partner merchant can also add many customers of your locality in to the program as members and get greater benefits. To know the number of MCC members in your locality please contact us. | |
How are MCC cards distributed? MCC Cards are made available to customers through a variety of mediums like merchant partners, Website, SMS, and events. MCC also has partnerships with variety of educational institutions and corporate. MCC cards are distributed to students/staff/employees of these institutions. Visit our PARTNER page to know more. | |
Are MCC cards free? No. Mumbai Community Cards are not for free. A nominal fee of Rs. 100 is charged for lifetime membership to the program. | |
How can I join Mumbai Community Card (MCC)? To join MCC as a merchant partner you need to send an SMS | |
What is the benefit to my customers? MCC members get the unique opportunity to collect redeemable points every time they make a purchase at any of our partner outlets and redeem them later for attractive rewards or donate to a social cause. They also get regular updates and information about products/offers available within their locality and elsewhere. | |
Who are the people/company who manage Mumbai Community Card? MCC program is owned and managed by Unit Marketing Solutions Pvt. Ltd. It is formed by a group of young dedicated professionals from the prestigious IIT Bombay institution who aim to bring a change to multiple lives. | |
Do I need to donate towards NGOs? No you do not have to make any separate payment as donations to the NGOs. A part of the discount you give to MCC members is donated to the NGOs. | |
I have my own loyalty/card program, why should I join Mumbai Community Card? MCC program offers benefits of a full-fledged loyalty program at negligible cost and effort to you. It provides you a huge member base as loyal customers that are spread all over Mumbai. It therefore promises to provide more scale than your program at lesser cost and effort. | |
What happens after I join the program? On joining as a member, you will receive an Electronic Funds Transfer Point-of-Sale (EFTPOS) Terminal for point issuance and redemption, and magnetic stripe loyalty cards which are to be issued to your customers. With these in place you are ready to launch the loyalty program! | |
Will I need to pay for the MCC terminal? No you do not have to pay for the terminal. It will be owned and managed by us. | |
Will I need to pay for the MCC cards that my customers get? The membership fee of Rs. 100 is to be paid by the customers. However, you can opt for part or full sponsorship of the card and pay on behalf of your customers. | |
Who will keep the customer database? The member database will be maintained securely by the program managers. | |
What is this social cause all about? MCC aims to mobilize resources for social causes using this unique model. Whenever a member makes a transaction a part of the rebate offered to him is donated to a NGO like CRY which will help create opportunities for the under privileged sections of our society. | |
Why should I support social causes through MCC? MCC offers a unique twin chance to support a social cause as well as gain benefits of a loyalty program at minimum cost. It will help you make donations without any extra effort and on your behalf we will see to it that the donations reach the right place and serve the right purpose. | |
How can I be sure that the money donated through MCC is not misused? MCC will give you access to information that will show the amount of resources raised for the social causes. | |
How can I communicate special offers and information to all customers? MCC will help you reach the members and communicate your offers to them using MCC Website, direct mailers, advertisements, SMS and Email marketing services. As program managers we will also provide excellent consulting services to you for free. You just need to get in touch with us on our helpline. | |
How I will know if MCC is helping my business? MCC will give you regular reports on transaction data of all the members that have transacted at your outlet. It will also let you know the transaction amounts for the members that have come to you during that period. Thus MCC will provide measurable results to demonstrate its effectiveness. |
What is Mumbai Community Card (MCC) all about? MCC aims to create a self sustaining win-win model that can help businesses to grow, customers to get incentives, rewards and savings and mobilize resources for the under privileged. All without putting a burden on one entity. | |
Is MCC an NGO/NPO? No. MCC program is owned and managed by Unit Marketing Solutions Pvt. Ltd. It is formed by a group of young dedicated professionals from the prestigious IITBombay institution who aim to bring a change to multiple lives. | |
Why is MCC supporting social causes? We as promoters of the program believe in inclusive growth as the real way to progress. We are a group of socially conscious citizens who believe that every talent should get the opportunity to achieve success and that every human being deserves the right to have a decent standard of living. We realize that as a group our small efforts can make a big difference to the lives of our poor fellow citizens. Therefore we support social causes with the aim to achieve inclusive growth. | |
What are the social causes MCC supports? MCC supports all social causes that aim to make a difference to the world we live in. To see the list of causes we support click here. | |
In what ways can MCC help us? MCC will help you in innumerable ways to create awareness among people about associated social causes. It will through its unique mechanism generate substantial monetary, time and knowledge resources for you and help create opportunities for the underprivileged. | |
How much funds can be raised for us through MCC? Every member transaction will contribute to the NGO donations. Therefore substantial funds shall be generated for the associated social causes. Additionally, points earned by members can also be donated towards social causes. | |
Do we need to pay any amount to be a part of MCC? No. NGOs do not have to pay any amount to be an associated partner of MCC. | |
Does MCC only support Mumbai based NGOs? No. MCC aims to support all the social causes that make a difference to the world we live in. | |
How are funds collected? Whenever a member makes a transaction a part of the rebate offered to him is donated to a social cause and a part is converted into points that he/she can redeem later. He/she can also all the donate points for the social cause. The funds will be routed through MCC with complete transparency. | |
How can we partner with MCC? It is simple to partner with MCC. You can contact us through our call centre on 022 67424242. To send us an online request Click here. | |
What happens after we partner with MCC? On partnering with MCC your social causes will get the marketing edge and visibility on our communication channels. Our member will be informed about your work and funds will start getting accumulated through transactions and donations. | |
How will our message reach the MCC members? MCC will ensure that your social causes get substantial coverage in all our communication channels like website, outdoor advertising, other print communications, SMSes and Emails. |
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